WalkMe is an interactive online guidance and engagement platform. They provide a cloud-based service designed to help professionals, customer service managers, user experience managers, training professionals, SaaS providers and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. It enables your business to simplify the online experience and eliminate user confusion. Think of it like a GPS, but instead of giving driving directions, WalkMe guides users every step of the way to successfully complete their online tasks. Use WalkMe to encourage self-service, accelerate training and software adoption, increase conversion rates, reduce customer service costs and improve the customer experience. WalkMe focuses on solving the needs that are specific to customers and strives to deliver technology that helps them be more effective and efficient. It also empowers businesses to collect useful analytics allowing you to track just how your users interacted with the platform. WalkMe has also received wide industry recognition and acclaim.